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Nationwide Copier Repair Service
You decide the types of copier services and response times
you want in your Nationwide Copier Service Agreement. We can offer 7 by 24 hour coverage and provide you with instant
access to any of your service requests. Our locations have over 3 million
dollars in spare parts inventory to support your copier service
agreement. Your copier service contract can be built to your specifications.
Your copier is a sophisticated storage device that
may contain a copy of every document that has ever been scanned or copied.
See the CBS News Report on Copier Security
We can implement your copier security features to protect your documents.
Replacing your copier? We can scrub your copier hard drive with
Department of Defense approved scrubber software. Click here
or call 1-800-786-0288 for
our Copier service and hard drive scrubbing.
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Copier
Fleet
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Copier Manage |
Service Contract |
Prepaid Time |
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Provides New Copiers |
No |
Yes |
No |
No |
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Includes Toner |
Yes |
Yes |
No |
No |
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Includes Copier Consumables |
Yes |
Yes |
No |
No |
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4 hr response |
Yes |
Yes |
Yes |
No |
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Warranty Service |
Yes |
Yes |
Yes |
Yes |
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May Provide Spares |
Yes |
Yes |
Yes |
No |
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Nationwide Help Desk Support |
Yes |
Yes |
Yes |
Yes |
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Discounted Labor/Part |
Free |
Free |
Free |
Yes |
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Single Monthly Fee |
Yes |
Yes |
Yes |
Yes |
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Nationwide Copier Service |
Yes |
Yes |
Yes |
Yes |
Copier Maintenance Contract
Our copier maintenance agreement can be written to
your specifications. As you design this nationwide copier service
agreement, we can include toner, consumables, hardware, labor, and
maintenance kits. Our copier maintenance contract can be as inclusive
as you desire. We can meet the most demanding of your contract copier
service requirements. We can and will exceed your copier repair needs either within
a nationwide copier maintenance agreement or on a time and material
basis.
Our team of field service technicians are certified to provide contract
copier service on: Canon, Epson, Kyocera, Xerox,
Konica, Minolta, Panasonic or Sharp Copiers. If your copier is broke, we
can fix it regardless of the manufacturer, anywhere in the country.
Click here
or call 1-800-786-0288 for
our Copier Maintenance, Service and Repair.
Virtual Office
The ability to offer
national computer services is greatly enhanced by Accram’s Virtual Office
(VO) tool. This proprietary software was developed in house to allow our
service department to track technicians and parts. VO allows our clients
to:
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Log and track service calls online
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View tech notes and parts orders – real time
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View open and closed service calls across one and/or all
locations.
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Email notification upon service activity by location and/or
group of locations.
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Root Cause Analysis – Graphical reporting of failure trends
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Online viewing of onsite inventory
Virtual Office is
customizable to your way of business. You can manage all aspects of your
nationwide copier maintenance agreement with a mouse click. Your choice,
your decision, your partner.
Click here
for our
in-depth review of virtual
office.
Block
of time/Prepaid service
Accram offers a prepaid nationwide copier service agreement. We
can customize this national computer service agreement to meet your
service requirements. This prepaid copier service agreement can
include our: Copier Services, Printer Services, Managed Print Services, and Printer Consumables.
The hourly rate for Your Prepaid Copier Service Agreement
can vary based upon your investment with Accram.
Please click here
for more information on how we can structure your prepaid
Copier Service Agreement
to work within your time and material parameters.
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