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Referral Credo
I know that any referrals given to me are a function of TRUST
As for a result, I would like to make the following commitments to you, the Referrer, to maintain your TRUST as I interact with referred clients.
With your referrals of prospective clients, you can expect me to do the following:
- Acknowledge receipt of the referral from you within one business day. Be prepared before calling them.
- Make contact with the referral within one business day – copying you via email.
- Make it easy for your referred client to deal with me.
- Never aggressively “sell” a referred client.
- Respect the wishes of the referred client. If they are not interested I will honor them by no longer pursuing or distracting them.
- Keep my word on all commitments.
- Maintain strict confidentiality in all matters.
- Keep you informed on all progress with the referred client.
- Share any learnings from the referred client experience with you.
- Say “thank you!”
Thank you for all your confidence in me!
Bob Daquilante
President and CEO
602-285-4106
bobd@accram.com
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