Support – ACCRAM – Technolgy Solutions Provider

Your Business Backed by Our Support Team

Having a full IT Support desk behind your network offers peace of mind for your employees knowing they can always turn to a team they trust for assistance.

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Support For Your Employees

Whether your team is working in the office or remotely, our support options include remote support and remediation so they can continue to work from anywhere.

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24x7 Monitoring and Management of Your Network

Our team of experts live and breath technology, which is why they are always looking for new ways to optimize your network! You can rest assured knowing your data is secured and your network is being monitored with state-of-the-art tools at all times!

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Your Devices. Your Way.

Whether you are at a coffee shop or on vacation, you will be connected to our support team for remote support & remediation as needed, as well as monitoring in the background for proactive support and management.

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US-Based Helpdesk Support Included With All Service Agreements!

At Accram, we believe that the best way to support our clients proactively as well as with support requests is to handle everything in-house right in our Phoenix office! When you call into Accram for assistance, you will speak with OUR engineers who know your network in-and-out to offer you the best solutions and advice that work with your business model.

Along with 24×7 monitoring and management, our clients also have access to a Support Portal for their company to create and view support requests as well as communicate with your assigned engineer in your ticket. Offering easier support solutions and ways to interact with our team is another way that Accram separates themselves from other IT support firms.

US-Based Helpdesk Support
24x7 Monitoring and Maintenance
Support Portal for Your Business
Call/Text/Email/Chat Support Options Available
Remote Support and Maintenance
Anti-Virus and Malware Monitoring/Remidiation Included
Hours-Based and Unlimited Support Plans Available

Helpdesk Support Your Way

With a helpdesk supprting your business in the backend, the possibilities are endless for where your tech can take your business next! Let us show you how a proactive helpdesk solution can help increase productivity and minimize your employees downtime due to IT issues and maintenance.

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"The largest benefit to our company since moving to Accram for IT support is having one source for integrated IT and VOIP telephone services. Accram is a more responsive local supplier, and a great fit for an operation that doesn’t have “in-house IT”. I would recommend them to anyone without hesitation."

"I interviewed several companies at a store that had an issue with one computer and it was obvious it was causing issues for our people. Two of the companies we interviewed said let's make that our first priority. Accram took the time to look at it and suggested they believed it was a simple fix took it with them and returned it the following morning up and running. Those are the kind of people we want on our team."